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PostPosted: April 9th, 2013, 11:46 am 
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I am trying to help a site member with his download issue.
Does anyone have an answer please to the question below?

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Hi am on a mobile and I am unable to download movies or zip files. I am also unable to stream movies. My phone is the note2

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:wise: :ringring: :ringring: :onphone: :onphone: :onphone: :chaty: :chaty: :chaty:

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PostPosted: April 9th, 2013, 11:55 am 
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Does he have a PC?? :)

There are a few videos/links when I do a google search, it may be as simple as clearing cache, or not enough space on the phone, but I wouldn't have thought that zip files would have been that big. Is he using a wi-fi connection?

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PostPosted: April 9th, 2013, 12:06 pm 
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Quote:
Does he have a PC?? :)

There are a few videos/links when I do a google search, it may be as simple as clearing cache, or not enough space on the phone, but I wouldn't have thought that zip files would have been that big. Is he using a wi-fi connection?
He has not tried on a pc

further info

==========

I am clicking on download and its startsto download then stops as if I am not logged in. I can view photos so I gather I am logged in.

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PostPosted: April 9th, 2013, 1:18 pm 
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I wonder if he really is logged in. I can see pics, see links to the zip files when I'm not logged in, but obviously can't download. Can you check from the site admin page, and does it show him as having started any downloads?

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PostPosted: April 9th, 2013, 1:50 pm 
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It could be his mobile network limiting what he can download onto the phone. :dunno:

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PostPosted: April 9th, 2013, 2:50 pm 
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It could be the same as with Apple iOS mobile devices that you cannot download videos or photosets with the Android operating system either.

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PostPosted: April 9th, 2013, 2:53 pm 
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I can have a go on the Galaxy tablet later and see what happens, that's Android though probably a different version.

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PostPosted: April 9th, 2013, 2:54 pm 
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Thank you, please let me know.

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PostPosted: April 9th, 2013, 2:56 pm 
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Quote:
Thank you, please let me know.
Will do.

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